Deliveries
Delivery is charged at a flat fee of R99 for all orders under R1000. Any orders above R1000 is delivered free of charge.
- Regular shipping usually takes 4-7 working days after placing an order for delivery. This is once payment has been received in the AlphaTV account.
- EFT payments can take up to 3 working days to reflect in the AlphaTV, these days should not be included in the shipping timing.
- Outlying areas may take additional time outside of the 4-6 working days indicated.
- Our third-party couriers do not ship orders on holidays or weekends. These days do not count as shipping days when referring to a shipment taking 4-7 working days for delivery.
Tracking
- Your tracking information will be provided via email.
- Tracking of delivery is done via the couriers website with the tracking code provided.
- Kindly await the sms from the courier regarding your status of your delivery before enquiring with us.
Please contact us if you need support or have further questions.